1. What can I shop at Saanjh?

Explore Anarkali kurta sets, straight kurta sets, A-line kurta sets and Farshi salwar suit sets. Our collection includes styles for everyday wear, office days, family gatherings and festive occasions.

2. What sizes are available?

Selected styles are available from M to XXXL. Sizes vary by product, so check the available options and size guide on the individual product page before ordering.

3. How do I choose the right size?

Compare your measurements with the product’s size guide. If you’re between sizes or unsure about the fit, send us the product link and your measurements on WhatsApp for assistance.

4. Does every kurta set include a bottom and dupatta?

Set contents vary. Please check the product description to confirm whether your chosen outfit includes a kurta, pants, palazzo, salwar or dupatta. Accessories shown for styling are included only when specifically mentioned.

5. What fabrics do you offer?

Our collection includes cotton, muslin cotton, Mul Chanderi and other fabrics, depending on the style. Check each product description for the specific fabric and care details.

6. Are the outfits suitable for festive occasions?

Yes. Explore our festive ethnic wear for embroidered suits, lace details, printed dupattas and celebration-ready silhouettes. For everyday dressing, browse our office wear and everyday kurta sets.

7. Will the colour look exactly like the photographs?

We aim to represent every outfit accurately. Slight colour differences may occur because of lighting, photography and screen settings. You can contact us for additional product details before placing an order.

8. How can I place an order?

Choose your outfit and size on saanjhethnic.com, add it to your cart and follow the checkout steps. You can also contact us through Instagram or WhatsApp for ordering assistance.

9. Can I get help before purchasing?

Absolutely. We can help with sizing, fabric, set contents and outfit details. Share the product name, link or screenshot so we can assist you with the correct item.

10. Do you deliver across India?

Yes, Saanjh offers delivery across India, subject to courier serviceability at your PIN code.

11. What are the shipping charges and delivery timelines?

Our collection includes cotton, muslin cotton, Mul Chanderi and other fabrics, depending on the style. Check each product description for the specific fabric and care details.

12. How can I track my order?

Use the tracking details shared after dispatch. If you need help with an update, contact us with your order number and registered phone number.

13. Can I exchange my order?

Saanjh follows an exchange-only policy. Please contact us promptly after delivery and review our Exchange & Returns Policy for the exact request window, eligibility, item-condition requirements and applicable charges.

14. Do you accept returns or offer refunds?

We do not offer standard change-of-mind returns or refunds. Please review the Exchange & Returns Policy before purchasing. If you receive an incorrect or damaged item, contact us so we can review and resolve the issue.

15. What should I do if I receive a damaged or incorrect item?

Contact us as soon as possible with your order number, a description of the issue and clear photographs of the item and packaging. Keep the item and packaging while we review your concern.

16. Can I change or cancel an order?

Contact us immediately with your order number. We’ll check the order’s processing status and confirm whether a change or cancellation is possible under our policy.

17. Will a sold-out kurta set be restocked?

Restocks depend on availability and are not guaranteed. Share the product and required size with us, or follow @saanjhbysisters for collection updates and restock announcements.

18. How should I wash and care for my outfit?

Follow the care instructions provided with your garment or on its product page. Fabrics, embroidery and embellishments may require different care. If you’re unsure, contact us before washing.

19. How can I contact Saanjh?

For product questions, sizing assistance or order support:

WhatsApp: 9899423943 | 7876351920
Email: saanjhheartwovenbysisters@gmail.com
Instagram: @saanjhbysisters

Saanjh — Heartwoven by Sisters.